Field Operations

From request to verified completion

Every job runs through one digital flow: intake, AI analysis, matched assignment, mobile execution, evidence capture and approval.

Capabilities

Built for real operational depth

Priority, SLA, asset, facility, assignment, cost estimate and status in one record.

AI ranks technicians and providers by skills, distance, availability, workload and history.

Live response and resolution countdowns with escalation before breach.

Technicians navigate, start tasks, follow checklists and log materials on their phone.

Before and after photos, notes and attachments tied to the work order timeline.

Supervisor approval, completion signature and cost verification.

Outcomes

Fewer repeat visits through correct first-time assignment
Verifiable proof of work for every completed job
Faster response times without adding headcount
Technicians working from one mobile queue instead of phone calls and chat groups

2.6h

Avg response time

94%

Match accuracy

88%

First-time fix

1,180

Jobs per month