Vendor Management
Govern your supply base with evidence
Voyager scores every vendor from real job outcomes — SLA adherence, quality, response time, cost and repeat issue rate — so commercial decisions are based on performance.
Capabilities
Built for real operational depth
Vendor directory
Category, coverage area, contacts, contracts and approval status.
Vendor scorecards
SLA score, quality score, cost score and average response in one profile.
Repeat issue rate
Detects vendors whose completed jobs come back as new failures.
Contract governance
Value, coverage, services, SLA terms and facilities covered.
Renewal alerts
Automatic notice ahead of expiry and renewal dates.
Cost benchmarking
Average cost per job type compared across your approved vendor base.
Outcomes
What operations teams gain
- Approval, suspension and blacklisting decisions supported by data
- Contract renewals negotiated from measured performance
- Work automatically routed toward your strongest providers
- No surprise contract expiries or lapsed vendor documents
72
Active vendors
91.4%
Avg vendor SLA
-8%
Cost saving
3.1%
Repeat issue rate